Term and Condition : Tour (Domestic)
Everything You Need to Know about Tour (Domestic)
Comprehensive, promising that all essential information is covered.
- Registration deposit paid to PT. Tibersa Mustika Indonesia (Tibersa) is non-refundable (down payment non-refundable) minimum payment of 30% according to the selected destination.
- Payment for the tour fee is made 7 days before the departure date.
- For participants who occupy a Triple Room (1 room occupied by 3 people), we do not guarantee that guests will get 3 separate beds, it all depends on the condition of the existing hotel (can be just 1 bed / mattress / sofa bed) and there is no reduction in fees.
- For applicants who are over 70 years old or have limited body function or senses or mental limitations, this is mandatory accompanied by a family member, friend or relative who will be responsible for the duration of the tour.
- For the convenience and smoothness of tour planning, Tibersa has the right to issue plane, train and ticket tickets other transportation, accommodation, entrance tickets to tourist attractions without verbal or written confirmation to applicants who have made a deposit.
- Tibersa has the right to change the hotels that will be used because the hotels are full and replace them other hotels of the same level according to consideration and confirmation. If the tour period in the cities visited is ongoing exhibition/conference will be replaced with other hotels of the same level in nearby cities.
- The tour schedule can change at any time according to possible conditions without reducing the contents of the tour program.
- Tibersa has the right to charge the difference in tour price & others (if there is an increase in tour prices, airport tax, etc.) to prospective participants.
- If the tour event is canceled by the Participant before the departure date, the cancellation fees are as follows:
• After registration: Registration deposit (Non Refundable)
• 30-15 calendar days before departure date: 50% of the tour cost
• 14-07 calendar days before departure date: 75% of the tour cost
• 06-00 calendar days before departure date: 100% of the tour cost - Cancellation made by one of the parties (Participants or Tibersa) due to natural disasters, war, disease outbreaks, acts
terrorism or other ‘Force Majeure’ circumstances, the above provisions may change at any time without prior notice First, it depends on the policies of airlines, hotels and agents abroad. (Force Majeure; An event that occurs beyond one’s ability humans and it cannot be avoided that an activity cannot be carried out as it should).